Changing your TMS doesn’t have to feel like ripping out your engine while still rolling down the highway. If the thought of switching platforms brings up images of endless downtime, frustrated dispatchers, and late-night calls to support—you’re not alone. But with PCS, the transition is faster, simpler, and more hands-on than you might expect.
We’ve done this hundreds of times. And we’ve built a process around what matters most: keeping your business moving while setting your team up to thrive.
What Makes a TMS Switch So Stressful?
Most carriers don’t stick with an outdated system because they like it. They stay because change feels risky:
- “How long will my team be down?”
- “What if my dispatchers can’t figure out the new system?”
- “Will I lose all my data?”
- “Do I have to retrain everyone from scratch?”
Those are fair questions. So we built our implementation process to answer them—clearly, and with action.
How PCS Makes Switching Smoother
When you choose PCS, you’re not just buying software. You’re getting a full support system that knows trucking and knows how to make change stick.
Here’s what to expect:
Dedicated Implementation Specialist
You’ll be paired with one point person—someone who learns your business, builds a plan, and sticks with you from kickoff to go-live.
Go-Live in 30 to 90 Days
Our onboarding process is structured and streamlined. No endless timelines. Most customers are live and running between 30 and 90 days, depending on your setup.
List Data Import from Excel
We’ll help you import key operational data—what we call list data—like:
- Customers
- Drivers
- Trucks & trailers
- Delivery addresses
Your implementation specialist will guide this import and help configure the system so your data’s not just in the software—it’s working for you.
Training That Fits Your Team
PCS offers flexible, role-based training for every department:
- Live virtual training sessions with real people who understand your workflow
- Access to training videos and PCS University, so your team can learn at their pace
- A training plan built by department—for dispatch, accounting, operations, and beyond
No one’s left guessing. Everyone gets what they need.
We Set Up Your Integrations, Too
Need your ELD, fuel card, or tracking platform plugged in? We’ll help configure those integrations as part of your onboarding—so your tech stack is ready from Day One.
Why Staying Put Could Be Costing You More
That old TMS might feel familiar, but if it’s slowing you down, you’re paying for it in more ways than one:
- Manual processes eating up hours
- Double entry and billing errors caused by disconnected systems
- Poor visibility across operations
- Dispatchers wasting time flipping between tabs, spreadsheets, ELD portals, and bolt-on apps
PCS helps you move more freight without adding more people. You get real accounting, centralized dispatch, and the confidence that your systems can grow with you.
Straight Talk from PCS Customers
“A PCS rep answered my call on a Saturday to help us resolve a critical issue. That level of support is rare.”
— Joanna McGarrh, Bluegrass Transport
👉 Read the case study
“We have a lot of people that work for us who aren’t tech-savvy, but they’ve had no problems learning PCS. It’s intuitive.”
👉 Watch the customer reviews
“We use PCS because it’s one system for dispatch and accounting—and we’re a carrier plus a broker. We needed something integrated.”
👉 Hear the full story
Frequently Asked Questions About Switching to PCS TMS
Most customers are live within 30 to 90 days, depending on the size and complexity of the operation. Your dedicated implementation specialist will build a timeline that fits your needs.
We shorten the learning curve with flexible training: live virtual sessions, on-demand videos, and access to PCS University. We also customize the training plan by department, so dispatchers and accounting teams can hit the ground running—fast.
We import your list data—like drivers, customers, equipment, and delivery addresses—from Excel. We’ll guide you through the process and help map your current setup into PCS.
No, we don’t import historical data. But we’ll make sure your current, active data is set up correctly to support day-to-day operations from day one.
You’ll have a dedicated specialist, not a rotating help desk. And you’ll get access to support even after go-live—including U.S.-based help when it matters most.
Yes. As part of onboarding, we help configure your integrations—so fuel transactions, driver activity, and compliance data flow into your TMS automatically.
You Don’t Have to Do This Alone
Switching systems is a big decision—but with the right partner, it’s not a nightmare. It’s a smart step forward.
PCS brings the tools, training, and trucking know-how to make the transition smoother than you imagined. Let’s talk about where you are today, and how we can help you get where you’re going—with less stress and more results.
👉 Ready to see how it works? Request a demo today and let’s take the guesswork out of your next move.
