Dispatch That Delivers Bigger Margins
AI-Powered Dispatch Software for Carriers and Brokers
Dispatch Faster. Run Leaner. Earn More.
Dispatch Manager is where every load, driver, and route comes together. It gives dispatchers drag-and-drop control, one-click assignments, and built-in automation that keeps freight moving. With Cortex AI layered in, you don't just move faster - you make smarter choices that cut wasted miles, keep drivers happier, and grow profit on every trip.
Experience the Benefits of Smarter Dispatch
- Built for every mode: Run TL, LTL, brokerage, and intermodal in one system - no patchwork, no bolt-ons.
- AI-driven driver assignments: Cortex recommends the best driver, truck, or carrier in seconds, cutting empty miles and lifting revenue per mile.
- Real-time visibility: See location, status, and smart ETA updates at a glance so you can stay ahead of issues before they cost you.
- Streamlined communication: Keep dispatchers, drivers, and customers aligned through one platform and mobile app - no endless phone tag.
- Know your margin story: Cortex reporting shows exactly where you're winning margin - and where you're bleeding it - so you can fix problems fast.
Get a Free Demo and See the Difference Yourself
"PCS is giving us enterprise-level tech that used to only be for the giants - and making it work for fleets like ours."
Tim Reilly,
Vice President at Voyager Express
Where Innovation Meets the Real World of Freight
Not every TMS can claim this level of intelligence. These features show why PCS is leading the way:
- Preferred Load Assignment - Match freight to the right driver automatically, based on your unique business rules.
- Simplified Communication - Centralize conversations with drivers and customers in one place. No more phone tag, no more confusion.
- Natural Language Search - Just type or speak: "Show me loads out of Dallas paying over $3/mile"-and get instant answers without filters or clicks.
How It All Works Together
Step 1
Capture the Chaos
Drag and drop broker load emails into PCS TMS. Cortex Smart Upload reads the docs, pulls out the details, and creates opportunities instantly inside the Load Opportunity Manager.
Step 2
Pick the Winners
Every load is scored against your profitability rules - margin targets, equipment fit, reload potential. The best freight rises to the top automatically.
Step 3
Dispatch in Seconds
Turn selected opportunities into active loads inside Dispatch Manager. One click assigns the recommended driver based on 36+ data points.
Step 4
Fill the Empty Miles
Backhaul Boost finds return legs and reaches out to shippers automatically - via branded email or an AI-powered voice agent - to secure the next load before the wheels stop turning.
Book a demo and watch the entire workflow in action.
Why It Matters
With Dispatch Manager powered by Cortex, you get more than just dispatch software-you get intelligence built into every move. Automating busywork, surfacing profit-driving decisions, and keeping your fleet connected, it transforms dispatch into a true competitive advantage.
| AI-Powered Driver Recommendations | Assign the right driver in seconds, using 36+ data points like HOS, equipment, history, and location. |
| One-Click Dispatch or Reserve | Shrink tender-to-dispatch time from hours to minutes, freeing dispatchers to focus on exceptions. |
| Load Opportunity Integration | Turn broker emails, docs, or EDI into ranked opportunities-no manual entry or copy/paste. |
| Intelligent Scheduling | Visual scheduling gives you a bird's-eye view of fleet activity to improve planning and avoid bottlenecks. |
| Automated Communications | Send digital rate confirmations, maps, delivery instructions, and updates directly to drivers and carriers. |
| Real-Time Asset Tracking | Monitor trucks, trailers, and drivers live to improve operational control. |
| Real-Time Visibility | Gain transparency into fleet status, ETAs, and exceptions to keep customers informed. |
| Backhaul Boost Integration | Fill empty miles with AI-matched return loads and automated shipper outreach. |
| Natural Language Search | Find loads or drivers by simply typing or speaking-no filters or complex queries. |
| Data-Driven Insights | Use dashboards and reports to measure performance, spot trends, and drive profitability. |
PCS Dispatch Manager is the intelligent hub of your fleet. By combining real-time tracking, automated communication, and AI-powered optimization, it turns dispatch from a time sink into a growth engine.
"Running 100 trucks with a lean team means every minute counts. Cortex turned dispatch from one of our most time-consuming bottlenecks into a smooth workflow."
Kaleb Groce,
Director of Operations at Royal Logistics
Works With the Tools You Already Trust
Dispatch Manager powered by Cortex AI connects directly with your essential systems - from ELDs to load boards, compliance, and fuel management. That means data flows in automatically, and your dispatchers stay focused on moving freight, not retyping it.
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Ready to transform how you dispatch?
See Dispatch Manager powered by Cortex AI in action with a personalized demo. Watch how our modern platform simplifies assignments, surfaces profitable loads, and keeps every mile working harder for you.
- Dive into Dispatch: Experience AI-driven driver recommendations, real-time visibility, and automated communications that cut hours of manual work.
- Explore the TMS: Go beyond dispatch to see how PCS TMS streamlines accounting, maintenance, compliance, and more.
- Get expert guidance: Our team will walk through your unique challenges and show exactly how PCS can fit your operation.
Get your demo today and see how Dispatch Manager turns every load into a smarter, more profitable move.
Frequently Asked Questions
Transportation dispatch software is a comprehensive tool for managing carrier fleets, tracking drivers, and efficiently handling backend logistics. Investing in a centralized platform simplifies transportation logistics and improves carrier dispatch efficiency. Read our blog for the top features to look for in dispatch software.
PCS Mobile is a free app for drivers and administrators to stay connected and help manage your freight. It allows you to make better-informed decisions on the go and with ease.
We have packages based on your company's need and size. We can help you find the best package for growing your business.
Most companies are up and running in a few days. Our implementation team provides full 24/7 support and onboarding is a breeze to ensure your team can starting using the system in little to no time. Book a demo now!