Privacy Policy

Last reviewed January 2024

PCS Corporation (“PCS”) endeavors to maintain the highest standards of confidentiality and respects the privacy of its customers and affiliates. PCS reserves the right to make changes to this Policy at any given time. If at any point in time PCS decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when the information was initially collected, PCS will provide notification over email. PCS Privacy policy can be accessed at any time at: https://pcssoft.com/privacy-policy/

PCS may have the occasion to collect cookies, sent from your web browser. You may limit the collection of cookies through your browser settings.

PCS’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected under the age of thirteen (13), PCS shall immediately take the necessary steps to ensure that such information is deleted from PCS databases, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use PCS’s website and/or Services.

 

The data PCS collects from you will be stored for no longer than necessary. The length of time information is retained will be determined on elements including but not limited to the following:

 

 

PCS will delete information once it no longer needs to be retained.

 

Third Parties. PCS may share information with third parties that perform services for PCS or on PCS’s behalf, including payment processing, data analyses, email delivery hosting services, location services, customer services, and marketing assistance.

PCS’s website contains links to affiliate and other websites. PCS does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, PCS encourages all users and visitors to be aware when leaving PCS’s website, to read the privacy policies and/or statements of every website visited or that collects personally identifiable information. This Privacy Policy only applies to information collected by our website or in provision of Services by PCS and its affiliates.

California Residents. If you are a California resident, you may request and obtain information about categories of PII (if any) disclosed to third parties for direct marketing purposes as well as the names and addresses of all third parties with which PCS shared PII in the immediately preceding calendar year. Outreach may be directed to [email protected]. See Section XII for Right to Know Disclosures.

Category of PII Purpose for Collection of PII Entities with whom PII is Disclosed
Contact Information: Name; Username; Mailing address; Email address; Telephone number; Mobile number. PCS uses this type of information to identify you and communicate with you, including: To send transactional messages (such as confirmations); To send marketing communications, surveys, and invitation; To personalize communications and provide Services. PCS may disclose this type of information to its Affiliates, Resellers and third parties.
Relationship and Geo-Location Information: Personal characteristics and preferences, such as your age range, marital and family status; Data from ELD Equipment and Services regarding location. PCS uses this type of information to better understand you and to understand its customers generally; For product and service development and improvement; To identify prospective customers; For internal business purposes, such as quality control, training and analytics; For everyday Business Purposes. PCS may disclose this type of information to its Affiliates and Service Providers and to: Third parties with whom PCS has joint marketing and similar arrangements; Legal, auditors and consultants; Other third parties as required by law
Transaction and Interaction Information: Account information and related records; Records related to use of PCS websites and apps; Authentication data (passwords, account security questions); Customer service records; Visitor logs. PCS uses this type of information to provide Services, including customer service; For recordkeeping and compliance, including dispute resolution; For internal business purposes, such as finance, quality control, training, reporting and analytics; For risk management, fraud prevention and similar purposes. For everyday Business Purposes. PCS may disclose this type of information to Affiliates, Resellers, and Third Party providers; Third parties as needed to complete the transaction, including delivery companies, resellers and manufacturers; Lawyers, auditors and consultants Customers, in connection with their audits of PCS as required by law or otherwise.
Online & Technical Information: IP Address; Device identifiers and characteristics; Advertising ID; Web Server Logs; First Party Cookies; Third Party Cookies; Web beacons, clear gifs, pixel tags; Server log records; Activity log records. PCS uses this type of information for system administration, technology management, including optimizing PCS websites and applications; For information security and cybersecurity purposes, including detecting threats; For recordkeeping, including logs and records maintained for everyday business purposes; To better understand PCS customers and prospective customers. PCS may disclose this type of information to Affiliates, Resellers, and Third parties who assist with PCS’s information technology and security programs; Third parties who assist with fraud prevention, detection and mitigation; Third party network advertising partners; Lawyers, auditors and consultants and third parties as required by law. PCS also discloses this information with your consent, if you explicitly allow us to place third party advertising cookies.
Audio Visual Information: PCS collects this type of information from: Photographs; Video images; CCTV recordings; Call center recordings PCS uses this type of information: For internal business purposes, such as call recordings used for training, coaching or quality control; For relationship purposes; For premises security purposes and loss prevention; For everyday Business Purposes. PCS may disclose this type of information to PCS Affiliates and Service Providers and Third parties who assist with PCS information technology, security and loss prevention programs; Lawyers, auditors and consultants and other third parties as required by law.
Compliance data: PCS collects this type of information to demonstrate compliance with applicable laws; Product safety data and other regulatory information; Records related to consumer preferences, such as opt-ins and opt-outs of marketing programs; Records related to requests. PCS uses this type of information: To comply with and demonstrate compliance with applicable laws; For internal business purposes, such as risk management, audit, internal investigations, reporting, and analytics; For everyday Business Purposes. PCS may disclose this type of information to Affiliates and Resellers, lawyers, auditors and consultants; Regulators, customers and other third parties, in connection with their audits of PCS.