Issa Logistics Boosts Efficiency and Streamlines Operations with PCS

Since adopting PCS, Issa Logistics has experienced a transformation in their business processes, leading to increased efficiency and improved ease of use across their operations.

Here are a few of the results Issa saw after implementing PCS:

Better Operational Efficiency

Issa has improved efficiency in all its processes. The end-to-end TMS offers a straightforward, all-in-one solution that makes daily tasks easier for dispatchers and drivers alike, reducing the need for multiple applications and redundant processes.

"Everything is there in front of you to see, previous load, next load with miles. It's just there in front of you, which makes things very easy."

Streamlined Communication and Documentation

PCS has simplified the way Issa Logistics communicates with customers and drivers. With real-time updates and all essential information in one place, the need for repetitive emails and phone calls has drastically reduced.

"The PCS mobile app has made such a big difference because instead of the drivers having two, three different apps open... it's all in one."

Customer and Driver Satisfaction

The PCS system has improved the way Issa Logistics manages customer relationships and driver interactions. Customers have direct access to updates through PCS, and drivers manage all their tasks through a single, user-friendly application.

"Our customers can directly interact with us through PCS. This centralized system simplifies communications, making everything much easier than before."

Reliable Support and Easy Adaptation

The support from PCS has been a significant factor in the smooth transition and continued use of the system. The accessibility and helpfulness of the PCS support team have made a considerable impact.

"The initial training set us up well, and whenever we had a question, a quick phone call got us an immediate response. That level of support really sets PCS apart."